Accenture Solutions Recruitment For Telecom Chat process Associate

Accenture Solutions Pvt Ltd Recruitment 2019: Accenture Solutions Pvt Ltd hiring for the position of CHAT SUPPORT ASSOCIATE. Please go through following summary of vacancy. Please check at bottom of the this Summary of vacancy for more details and apply on source web page.Interested candidates may walk-in for selection as detailed below:

Post Name	CHAT SUPPORT ASSOCIATE
Qualification	UG:B.A – Any Specialization, B.Tech/B.E. – Any Specialization, BCA – Computers, B.Sc – Any Specialization, B.B.A / B.M.S – Management, B.Com – Commerce
Experience	1 – 6 Years

Opening date: 05/08/2019

Job Description:– Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Functional knowledge of using CRM solution and MS Excel Provides back-up support to other group members in the performance of job duties as required Domain knowledge of US Customer Service Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Typing speed is crucial (Speed 30 words per minute 95% accuracy) Roles and Responsibilities- Communicate with client customers via chat or voice call to help resolve the issues being faced Receive, process and verify the accuracy of orders from customers utilizing the company’s internal CRM/mainframe systems and customer purchase orders.

Location	Mumbai, Mumbai Suburbs, Navi Mumbai
Openings	01
Recruiter Name	HR
Telephone	NA
Email	anam.chougle@accenture.com
Salary	Not Disclosed by Recruiter
Interview Time & Date	NA

About Company : Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world..

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