Any Graduates At Concentrix Daksh Services Walk In Interview 17th to 18th April 2019

Concentrix Daksh Services India Private Limited. recruitment 2019-Apply online: Concentrix Daksh Services India Private Limited. is inviting eligible candidates to apply online for the position of Quality Analyst . Candidates can  find their eligibility from below details .Eligible and interested candidates can apply from the source may provided at the bottom of this article. This content to be used only for informational purpose and not responsible for the inaccuracy or deficiency of the provided information.

Qualification: Graduates

 Experience required:2 – 7 yrs

Post Name: Quality Analyst

Job Description:

  • Driving performance metrics like CSAT, AHT, Productivity, Accuracy etc.
  • Giving On-Floor support to Associates
  • Transaction Monitoring and Feedbacks to Associates
  • Scrubbing on DSAT, Pendency etc. and providing process insights
  • Data analysis and making designated reports/decks
  • Participating in internal & external calibrations
  • Communication to heighten awareness and focusing on importance of positive customer experience
  • Making recommendations and driving improvement
  • Ensuring that internal policies, procedures, and compliance regulations are being followed
  • Identifying operational / training issues and helping team in fixing these gaps

Location:Gurgaon

Interview Address :17th April – 18th April , 11 AM onwards

Concentrix Recruitment Center Building No. 6- Tower A, Ground Floor, DLF SEZ, Phase III, Sector 25-A, Gurgaon – 122016 , India, Walk-in between 11:00 am- 03:00 pm, No walk-ins on Saturdays and Sundays

Contact Person Name:Monika Rawat

Salary:NA

No of Vacancy:02

Opening Date: 16-04-2019

About Company :A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

Click Here For Full Details and Apply Online

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