eClerx Services Ltd. Recruitment 2019: eClerx Services Ltd. hiring for the position of VOICE PROCESS .Please go through following summary of vacancy. Please check at bottom of the this Summary of vacancy for more details and apply on source web page.Interested candidates may walk-in for selection as detailed below:
| Post Name | VOICE PROCESS |
| Qualification | B.B.A / B.M.S – Management, Any Graduate – Any Specialization, B.Com – Commerce PG:MBA/PGDM – Finance, Any Specialization |
| Experience | 0 to 1 years |
Opening date: 18/08/2019
Job Description:-1-Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer’s problems Troubleshooting of technical issues related to customers services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Keep a track of all technicians with regards to the jobs assigned to them Call up customers in case of any delays or to confirm appointments Answer inbound calls from technicians and/or customers
| Location | Pune |
| Openings | 30 |
| Salary | 50,000 – 2,00,000 PA. |
| Interview Time & Date & Contact Details | 19th August – 20th August , 10 AM onwards Block 01, Ground Floor, Quadron Business Park Limited, Rajiv Gandhi Infotech Park, Hinjewadi Phase-II, Pune, Maharashtra 411057,suman.banerjee@eclerx.com |
About Company :eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worldââ¬â¢s leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000
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