HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Walk-in Interview details
- Walk-in Date- 17-Aug-23 (Only Thursday)
- Note :- There is no walk-in on Friday’s so NO CANDIDATE WILL BE ENTERTAINED ON FRIDAY’S.
- Timing- 11am-4pm
- Note- Mention “Preeti Bisht” / “Priyanka Shastri” on top of your resume.
Vacancy details:
- Post Name: Customer Care Executive
- Qualification: Any Graduate
- Experienced: 0-1 years
- Salary: 50,000-2 Lacs P.A.
Job Description: Greeting With HCL Technologies Limited !!!!!
Important Details :
Location: Noida, Ghaziabad,Uttar Pradesh, New Delhi,Delhi, Gurgaon/ Gurugram,Haryana, Greater Noida,Uttar Pradesh, Delhi / NCR
Post of date 16/08/2023
Selection Process: The selection will be on the basis of Interview.
Mode of Interview: Face To Face Interview
Interview Rounds of Interview: HR
Only Immediate Joiners may apply
To provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:-
1. Graduation in any field (Except Law Graduates)
2. Fresher’s/ Experience Both can apply
3. Agent should be flexible to work in 24/7 Environment.(UK Shifts)
4. Job Location- Noida Sec 144
5. Cabs available
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process shall be preferred.
4. Candidate must be comfortable with Work From Office module
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Ensure that customers confidential information is properly protected and only used for official purposes.
Interested candidates can directly walk-in at the given address-
HCL Technologies- SEZ Unit, 4th floor A&B Wing & 5th floor A Wing
Building No. 1, M/s Golden Infratech Pvt. Ltd.
Plot No. 8, NSL Sector-144
Noida (U.P) 201304
Contact Person- Preeti Bisht / Priyanka Shastri
(preeti_bisht@hcl.com)/ (Priyanka.shastri@hcl.com)
