Mphasis Limited Recruitment July 2020 BBA/B.sc/B.CA/BA/B.com/M.sc/MBA/M.com/MCA/MA for Service Desk Non Engineer- Voice Support @ Pune . Interested candidates may apply online for selection as detailed below.
Important Vacancy details:
- Post Name: Service Desk Non Engineer- Voice Support
- Experienced:0 to 1 years
- Location: Pune
- Salary :INR 1,75,000 – 2,50,000 PA.
- Openings :NA
- Contact: 8999681344
- Email id:email@example.com
Note:If Interested candidate can share updated resume on Above Email id.
Job Description: We have requirement for the post of Service Desk Non Engineer- Voice Support in Mphasis Limited !
Respond to customer queries via inbound calls within defined SLA s ,troubleshooting mainly related to desktop/OS, Custom and COTS applications, Active directory ,DNS,DHCP, O365,Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups Skills Strong knowledge of Ticketing tool Effective Business Communication Basic technical knowledge.
Selection Process: The selection will be on the basis of Interview.
How to Apply : Click here for full details and Apply Online