GENPACT India Private Limited Walk-in interview 2021.Graduate (Any Field)-B.sc,B.tech,B.com,BBA,BA for Customer Service- Voice/ Chat support At Hyderabad/Secunderabad.GENPACT India Private Limited Notification full detailes below.Interested and eligible candidates can attend interview on scheduled time and venue.
- Important Vacancy details:
- Company Name:GENPACT India Private Limited
- Post Name: Customer Service- Voice/ Chat support
- Qualification: Graduate (Any Field)-B.sc,B.tech,B.com,BBA,BA
- Experience: Freshers
- Location: Hyderabad/Secunderabad
- Contact Number:Rajshree
- Selection Process: The selection will be on the basis of Interview.
Job Description: We have Hiring For Customer Service- Voice/ Chat support in GENPACT India Private Limited !
Responsibilities :Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and advance product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift)
Time & Venue:
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.