Genpact Walk In Interview 2022 Graduate (Any Discipline) for Customer Service At Hyderabad/Secunderabad. Genpact Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.
- Vacancy details:
- Post Name: Customer Service
- Qualification: Graduate (Any Discipline)
- Experienced:0 to 4 years
Job Description: Genpact Hiring For Customer Service !
- Important Details :
- Location: Hyderabad/Secunderabad
- Contact:Pavani ()
- Post of date: 07/03/2022
- Selection Process: The selection will be on the basis of Interview.
Interview Details:10th March, 11.00 AM – 2.00 PM
Venue:https://genpact.zoom.us/my/hrinterview1003
Responsibilities
• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications
• Graduate (Any Discipline)
• Freshers are eligible
Should be able to speak in Hindi
Preferred qualifications
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)
About Company:
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
 Virtual Drive On 10th March 2022 for Graduate Freshers & Experienced){kind=link}