Genpact Walk In Interview 2022 Any Graduate for Customer Service – Technical Sales Voice Process At Hyderabad/Secunderabad . Genpact Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.
- Post Name: Customer Service – Technical Sales Voice Process
- Qualification: Any Graduate
- Experienced:0 to 5 years
Job Description: Genpact Hiring For Customer Service – Technical Sales Voice Process !
Important Details :
- Location: Hyderabad/Secunderabad
- Date: : 27th July 2022
- Time:–10.30 AM – 1.30 PM
- Venue:Zoom ID- https://genpact.zoom.us/j/94195451928
- Contact – Nutan / Vishnu ()
- Post of date:26/07/2022
- Selection Process: The selection will be on the basis of Interview.
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
• Respond to customer queries and customers concern.
• Demonstrates effective, clear and professional written and oral communication.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem-solving capabilities and assist customers in case of any issues
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Basic knowledge of how digital payments work required
• Graduate (Any Discipline)
• Freshers are eligible
• Fluent in English & Spoken Hindi (Mandatory)
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• You should be able to work on a flexible schedule (including weekend shift)
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.