Genpact Walk In Interview 2022 Any Graduate for Customer Service – Technical Sales Voice/International Chat Support At Hyderabad/Secunderabad. Genpact Notification full details below..Interested and eligible candidates Apply Online.
- Vacancy details:
- Post Name: Customer Service – Technical Sales Voice/International Chat Support
- Qualification: Any Graduate
- Experienced:Freshers
- Openings:NA
- Salary:NA
Job Description: Genpact Hiring For Customer Service – Technical Sales Voice/International Chat Support !
- Important Details :
- Location: Hyderabad/Secunderabad
- Post of date:25/04/2022
- Selection Process: The selection will be on the basis of Interview.
Job description
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field)
- Fluent in English & Hindi
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
About Company:
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.
