Indegene identified as leader in ISG’s Provider Lens for life sciences digital services

Information Services Group (ISG), a leading global technology research and advisory firm, has identified Indegene as a Leader in its Provider Lens for Life Sciences Digital Services in Commercial Operations – Digital Evolution (Service Providers) Quadrant 2025.

Rohan Sinha, Principal Analyst for Healthcare and Life Sciences at ISG, noted, “Indegene is a key player in life sciences commercial operations. They effectively streamline content processes and integrate seamlessly with major industry platforms, ultimately boosting client responsiveness and effectiveness.”

ISG acknowledged Indegene’s strengths in implementing holistic creative workflows, interoperability via robust integration with tech ecosystems and streamlined content creation processes for improved content efficiency, and faster and more accurate review automation.

“We remain focused on helping our clients modernize and transform their commercial operations using an AI-first, datadriven approach,” said Vivek Ghai, EVP – Enterprise Commercial Solutions, Indegene. “This recognition reflects our commitment and deep capabilities to delivering purpose-built, insight-driven solutions that accelerate commercial outcomes, and help our clients be future-ready.”

ISG evaluated 32 service providers with strong capabilities in digitally transforming life sciences commercial operations, focusing on areas such as data analytics, customer engagement, and personalized medicine. Indegene is the only life sciences specialist named as a leader in the quadrant.

ISG emphasized the critical role of technology in commercial operations, particularly in the context of omnichannel engagement, regulatory compliance, and growing GenAI adoption