Infosys BPM Ltd Walk In Interview 2022Any graduate for Service desk and Customer Service At Pune . Infosys BPM Ltd Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.
- Post Name: Service desk and Customer Service
- Qualification: Any graduate
- Experienced:0 to 4 years
Job Description: Infosys BPM Ltd Hiring For Service desk and Customer Service !
Important Details :
- Location: Pune
- Date: :26 July – 29 July
- Time:–10.00 AM – 12.30 PM
- Venue:Pune City office Venue:: Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjawadi, Pune, Maharashtra 411057
- Post of date:25/07/2022
- Selection Process: The selection will be on the basis of Interview.
We are hiring for Service desk and Customer Service skill and please walk-in for interview from July 25th to 29th 2022 at Pune
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
Referral ID : PROGEN-HRODirect-121907
Things to remember while entering the campus
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Documents to Carry:
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Title :: Service desk and Customer Service
Job Location: Bangalore & Pune
- CS Roles:: Any graduate with 15years of formal education
- SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shift and Venue Details:
- Shifts : 24*7
- Experience : 0 to 4 years of Experience
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
TCS is in business for last 50 years with consolidated revenues of USD 22 Billion in financial year 2020-2021 together with a consistent 25.14% CAGR since 1998 with current employee strength of 5 Lakh Plus. TCS is a pioneer amongst IT companies globally and a mega player offering consulting-led, integrated portfolio of IT & IT-enabled services delivered across all major geographies through a unique onshore-offshore model i.e., Global Network Delivery Model™’.