Genpact Walk In Interview 2022. Genpact Notification full details below.Interested and eligible candidates can attend interview on scheduled time and venue.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
- Post Name: Customer Service – Voice Process
- Qualification: Any Graduate
- Experienced:0 to 5 year(s) of experience
Job Description: Greting from Genpact !!!!!
Important Details :
- Location: Hyderabad/Secunderabad
- Contact – Sangeeta
- Post of date:20/09/2022
- Selection Process: The selection will be on the basis of Interview.
• Respond to customer queries and customers’ concern
• Provide support for data collection to enable Recovery of the account for the end user.
• Maintain a deep understanding of client processes and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit a capacity for critical thinking and analysis.
• Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Effective probing skills and analyzing / understanding skills
• Analytical skills with a customer-centric approach
• Excellent proficiency in English and Hindi
• You should be able to work in rotational shift (including weekend shift)