Reliance Jio Infocomm Ltd Recruitment August 2020.Reliance Jio Infocomm Limited, d/b/a Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.
Important Vacancy details:
- Post Name: Advisor NVOC
- Education :10 + 2 / Graduation degree
- Experienced:0 to 2 years
- Location: Thane,Maharashtra
- Salary : NA
- Openings :NA
Job Description: We have requirement for the post of Advisor NVOC in Reliance Jio Infocomm Ltd !
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Increase, develop and retain customer base through relationship
building and service
Skills & Competencies :
1. Basic computer knowledge
2. English reading and writing
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
Selection Process: The selection will be on the basis of Interview.
How to Apply : Click here for full details and Apply Online