Robert Bosch Engineering and Business Solutions Private Limited recruitment 2019-Apply online: Robert Bosch Engineering and Business Solutions Private Limited is inviting eligible candidates to apply online for the position of s Process Associate _voice Support nee Candidates can find their eligibility from below details .Eligible and interested candidates can apply from the source may provided at the bottom of this article. This content to be used only for informational purpose and not responsible for the inaccuracy or deficiency of the provided information.
Post Name: Process Associate _voice Support
Job Description:Answer phones from customers professionally and respond to customer inquiries and complaint Research required information using available resources Handle and resolve customer complaints regarding products or service Process forms, orders, and applications as required Identify, escalate priority issues and report to the high-level management Route inbound calls to the appropriate resources Follow up complicated customer calls where required Complete call notes and call reports as necessary and updating them in the CRM Obtain and evaluate all relevant data to handle complaints and inquiries Record details of comments, inquiries, complaints, and actions taken Manage administration, communication and coordination with internal departments Other duties as assigned.
Location:Bengaluru(Electronics City Phase 1)
Recruiter Name:Primus Rodrigues
Opening Date: 13-05-2019
About Company :Robert Bosch Engineering and Business Solutions Limited(RBEI) is a 100% owned subsidiary of Robert Bosch GmbH, one of the world’s leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions.