Tata Consultancy Services (TCS) Walk-in On 15th Nov 2025 FRESHERS

• Handle customer interactions daily with 0 availability time
• Ensure SLAs are met consistently at individual and team level.
• Meet and exceed all performance thresholds.
• Focus on Key KPI’s like RSAT, AHT and customer experience.
• Constantly remain abreast of new changes
• Implement feedback and corrective actions to avoid repeat instances

Role & responsibilities

Candidates with international customer service (VOICE) experience preferred.

Graduate and above with minimum 12 months experience and HSC with minimum 18 months’ experience and maximum 12 years’ experience in contact center industry.

Flexible working in rotational shifts, including night shifts

BE/BTech and Postgraduates are not eligible

Mode of Salary credit should be through banks from all the employers (No cash in hand)

All educational and employment documents are mandatory to have.

Time and Venue

15th November , 9.00 AM – 12.00 PM

Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai – 400097