Tech Mahindra Ltd Recruitment October 2020.Tech Mahindra Ltd Notification full detailes below.Tech Mahindra Limited is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Important Vacancy details:
- Post Name: Helpdesk Agent
- Qualification:Any Graduate,Any Postgraduate
- Experience:0 to 3 years
- Contact: Akansha – 9582395925
Job Description: Hiring For Helpdesk Agent in Tech Mahindra Ltd!
- Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process.
- Follow-up/ update ticket for every call to ensure timely closure.
- Call and Ticket ownership, drive to resolution and communication with customer.
- Perform Incident Management Life Cycle Process, starting with Incident Logging to Call Closure and customer satisfaction survey.
For Scheduling Interview, please contact Akansha – 9582395925
Selection Process: The selection will be on the basis of Interview.