Tech Mahindra Ltd Walk In Interview 2022.Tech Mahindra Ltd Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Vacancy details:
- Post Name: Technical Support Associate
- Qualification: Graduate
- Experienced:0 -4 Years
- Contact – 9140142149 – Archil Rathore (HR)
Job Description: Tech Mahindra Ltd Hiring For Technical Support Associate !
Important Details :
- Location: Pune
- Walk In Date: 30 August – 6th September ,
- Time:9.30 AM – 5.30 PM
- Venue:Sector-60 Noida
- Post of date:29/08/2022
- Selection Process: The selection will be on the basis of Interview.
Job description.
Greetings from Tech Mahindra !!
Tech Mahindra Noida is hiring candidates for one of the leading International Telecommunication Provider with Excellent communication skills.
Roles and Responsibilities:
- Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process.
- Follow-up/ update ticket for every call to ensure timely closure.
- Call ownership, drive to resolution and communication with customer.
- Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey.
- Proactive monitoring & Perform documented Escalation process.
- Troubleshooting on Application Support
- Troubleshooting on Printers & MFDs
- Troubleshooting on VPN software and Collaboration tools
- Troubleshooting on Password Reset tools and Remote Control tools
- Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking
- Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)
Applicants Specifications & Qualification:
- Excellent communication (verbal and written) skills
- Willingness to work in 24/7 environment.
- 1 year or more experience in similar role. (Technical Support/ Service desk/ Desktop Support etc)
- Experience on Desktop support, application support
- Exposure on ITSM ticketing tools.
- Only Immediate Joiners
Interested Candidates can call on below number.
If interested Call/WhatsApp :-
9140142149 – Archil Rathore (HR)
Mail ID:- AR00824296@TECHMAHINDRA.COM
