Sutherland Walk In Interview 2022 .Sutherland Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Vacancy details:
- Post Name: Associate / Sr.Associate
- Qualification: High School Diploma or Graduate
- Experienced:0 to 5 years
- Salary: Not Disclosed.
Job Description: Sutherland Hiring For Associate / Sr.Associate. !
Important Details :
- Location: Navi Mumbai, Mumbai (All Areas)
- Post of date:20/08/2022
- Selection Process: The selection will be on the basis of Interview.
Job description.
Dear Candidate,
Greetings from Sutherland!!!
We are hiring for Associate / Sr.Associate for Airoli Location(Navi Mumbai)
Candidates should be comfortable with both voice and chat process(as per business requirement).
Date of Joining : Immediate
Looking for immediate joiners only.
If interested, please share your resume to navaneet.randhawa@sutherlandglobal.com
Mode of interview: Telephonic/Video
Job requirements-
- Candidate should be fluent in speaking Telugu language.
- A High School Diploma or Graduate
- Prior customer service experience of 1 to 3yrs in Domestic or International voice & chat process
- Should be comfortable with Night Shift (Flexible with 24 / 7 & Rotational Shifts and Rotational off)
- Excellent verbal and written communication skills, proficient reading skills
- Able to work positively in a fast-paced, changing environment
- Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience required
- It can be either work from office or work from home. Candidate should be comfortable with both.
Job responsibility:
- Demonstrate ability to perform at a high level, to support our high volume of inbound Customer calls/queries
- To provide quality customer assistance and support to bring resolution of escalated customer issues in a friendly and efficient manner
- Provide basic troubleshooting on a variety of products and services and respond to inquiries about services
- Work and partner with others: Within a team-based environment
- Achieve and maintain required metrics and goals
Shifts timing : 24*7 Rotational Shifts & Rotational week off
Regards,
Navaneet
