IBM India Pvt. Limited recruitment 2019-Apply online: IBM India Pvt. Limited is inviting eligible candidates to apply online for the position of Technical Support Associate Candidates can find their eligibility from below details .Eligible and interested candidates can apply from the source may provided at the bottom of this article. This content to be used only for informational purpose and not responsible for the inaccuracy or deficiency of the provided information.
Post Name: Technical Support Associate
Job Description:Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP Handling inbound calls / emails / chats resolving technical issues for end users Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting Ability to identify basic hardware parts and awareness of basic hardware concepts User level familiarity with at least one e-mail client – Outlook, Notes etc. Skilled in commercially standard software applications and major desktop operating systems Awareness of basic networking concepts and technologies Questioning / probing skills, as relevant to the issue and level of the caller Fluency in English Communications Skills (both spoken and written) / soft skills
Walk in interview:07-May-19 to 10-May-19. 11 AM to 2 PM
IBM India Pvt. Ltd, Building no 3 Mind Space Rajeha IT park Hyderabad
Recruiter Name: Padmaja / Praveen
Opening Date: 06-05-2019
About Company :IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.