Cognizant Walk-in Interview 2025.Cognizant Notification full details below. Interested and eligible candidates can attend Interview on scheduled time and venue.
Vacancy details:
- Department: Process Executive-CDM/PV
- Experience: 0-3 years
- Salary:₹Not Disclosed
Important Details :
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Work Location : Kolkata
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face to face
- Interview Rounds of Interview: HR.
Job Summary
We are seeking a dedicated Process Executive-CDM/PV with 0 to 3 years of experience to join our team. The ideal candidate will have strong technical skills in MS Excel and a background in customer management and complaint management. This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in ensuring efficient process execution and customer satisfaction.
Responsibilities
- Manage and execute daily operational tasks using MS Excel to ensure data accuracy and efficiency.
- Oversee customer management processes ensuring all customer interactions are handled professionally and promptly.
- Provide support in complaint management addressing and resolving customer issues effectively.
- Collaborate with team members to streamline processes and improve overall workflow.
- Monitor and report on key performance indicators to track progress and identify areas for improvement.
- Assist in the development and implementation of process improvements to enhance operational efficiency.
- Ensure compliance with company policies and industry regulations in all tasks performed.
- Participate in training sessions to stay updated on the latest tools and techniques in process execution.
- Communicate effectively with internal and external stakeholders to ensure alignment and clarity on project goals.
- Support the team in achieving overall business objectives and targets.
- Utilize MS Excel to analyze data and generate reports for management review.
- Contribute to a positive work environment by demonstrating a proactive and collaborative approach.
- Adapt to rotational shifts and hybrid work model to meet business needs.
Qualifications
- Must have strong technical skills in MS Excel to manage and analyze data efficiently.
- Nice to have experience in customer management ensuring high levels of customer satisfaction.
- Nice to have experience in complaint management effectively resolving customer issues.
- Must be able to work in a hybrid model with rotational shifts.
- Must possess excellent communication skills to interact with stakeholders.
- Must be detail-oriented and able to manage multiple tasks simultaneously.
Certifications Required
MS Excel Certification Customer Service Certification
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 350,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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