Infosys BPM is hiring Voice Process Professionals for International Customer Support. If you’re passionate about customer interaction, have strong communication skills, and are ready to work with global clients – this opportunity is for you!
WalkIn Drive Details
- Dates: 10th, 11th, 17th, 18th, 24th and 31st July 2026
- Time: 10:00 AM 1:00 PM
- Venue: Infosys BPM Hiring Center
- Address: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata – 700135 (Hatisala)
Role Overview
- Role: International Customer Support Voice Process
- Mode: 100% Work from Office
- Shifts: Night Shifts | Rotational Week Offs
- Type: FullTime
- Experience: 0 – 5 years
Postgraduates are not eligible
Qualification: Any FullTime Graduate (15 years of education)
Mandatory Requirements
International Voice Support experience
Excellent English communication skills (Speak / Read / Write)
Strong customer handling abilities
Willingness to work night shifts
Ready for WFO Bengaluru or Pune location
What Youll Do
- Handle international customer interactions via voice support
- Resolve queries with empathy and professionalism
- Build customer rapport through active listening
- Deliver solutions by navigating internal systems
- Adapt quickly to tools, technologies, and evolving processes
Skill Set Were Looking For
General Skills:
Strong communication & soft skills
Customercentric & empathetic approach
Professional call handling
Technical Skills:
Understanding of basic processes & workflows
Quick learner, techsavvy, and adaptable
Documents to Carry
- Updated resume (printout)
- Any 2 Government IDs (PAN / Aadhaar / Passport / Voter ID)
- Original academic documents:
- 10th & 12th marksheets
- Graduation marksheets, CMM, provisional & degree certificates
Laptops and cameras are not permitted.
Government ID is mandatory for campus entry.
Why Infosys BPM?
Work with global clients
Inclusive & collaborative work culture
Continuous learning & career growth
Strong technology ecosystem
Interested or know someone who fits this role?
Tag them in the comments or share this post!
Walkin on 10th, 11th, 17th, 18th, 24th and 31st July 2026 and take the next step in your career with Infosys BPM.
We can’t wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers
