Wipro Walk-in Interview 2025.Wipro Notification full details below.Interested and eligible candidates can attend Interview on scheduled time and venue..
Vacancy details:
- Department: Associate Backoffice- US HR Operation
- Eligibility: Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
- Experienced 0 – 3 years
- Salary: Not Disclosed
- Openings: 50
Important Details :
- Location: Thane, Navi Mumbai, Mumbai (All Areas)
- Selection Process: The selection will be on the basis of Interview
- Mode of Interview: Face To Face Interview
- Interview Rounds of Interview: HR
Job Description: Greetings from Wipro..!!
Looking for Backoffice Associates for Airoli Location
Work location : Airoli Exp: 0-3 Years (Freshers are also welcome)
Non Voice Process
(Both Side Cab)Night Shift only
Service Agreement- 1 year
Role & responsibilities
Associate (Process: US HR operations)
Work Experience
0-36 months
Summary
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience
Any/Basic MS Excel Category
Back office/Data handling or data management Working Conditions
Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement
Applicable for 1 year (Mandatory) Education Skills
Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM,B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 days
Time and Venue
5th March , 11.00 AM – 12.30 PM
Gigaplex Building 3, 3rd Floor, Airoli West, near patni ground. Airoli – 400708
Contact – Pooja Shirke
ABAC
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