Wipro – Walk-in 5th March 2025 Freshers & experience Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM

Wipro Walk-in Interview 2025.Wipro Notification full details below.Interested and eligible candidates can attend Interview on scheduled time and venue.. 

Vacancy details:

• Department: Associate Backoffice- US HR Operation
• Eligibility: Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
• Experienced 0 – 3 years
• Salary: Not Disclosed
• Openings: 50

Important Details :

• Location: Thane, Navi Mumbai, Mumbai (All Areas)
• Selection Process: The selection will be on the basis of Interview
• Mode of Interview: Face To Face Interview
• Interview Rounds of Interview: HR

Job Description: Greetings from Wipro..!!

Looking for Backoffice Associates for Airoli Location

Work location : Airoli Exp: 0-3 Years (Freshers are also welcome)

Non Voice Process

(Both Side Cab)Night Shift only

Service Agreement- 1 year

Role & responsibilities
Associate (Process: US HR operations)

Work Experience
0-36 months

Summary

• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience

Any/Basic MS Excel Category

Back office/Data handling or data management Working Conditions

Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement

Applicable for 1 year (Mandatory) Education Skills

Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM,B.Tech & MBA full time freshers are not eligible

Note : Looking for immediate joiners or who can join within 10-15 days

Time and Venue

5th March , 11.00 AM – 12.30 PM

Gigaplex Building 3, 3rd Floor, Airoli West, near patni ground. Airoli – 400708

Contact – Pooja Shirke